Transport policy

🌍✨ Shipping Methods ✈️🌿
Air Transport
Your WoolFureverPals will embark on a journey to your doorstep in 7–15 business days, carefully cradled in packaging that mirrors the love poured into its creation. While we entrust reliable carriers to handle its voyage, delays may arise due to customs clearance, weather, or unforeseen circumstances beyond our control. Though we hope for timely arrivals, we cannot guarantee specific delivery dates—each journey is as unique as the story it carries.


Expedited Shipping
Rest assured, we’ll prioritize every step to make the wait as brief as possible.


🚚✨ Lost Packages Policy
In the rare event a package goes astray, we’ll treat the search with the same reverence as crafting your WoolFureverPals. Our team will work hand-in-hand with carriers to trace its path, exploring every possibility to reunite you with your cherished keepsake.


📌✨ Important Notes
├─ Tracking Your Companion
A tracking number will be sent to you as soon as your order departs our studio, allowing you to follow its progress like a shepherd guiding a lamb.


├─ Address Accuracy
Ensuring your shipping details are precise is vital—we cannot be held responsible for delays or undeliverable packages caused by incorrect addresses or customs complications.


└─ International Orders
For global journeys, please note that customs duties, taxes, or import fees may apply. These are determined by your local authorities, and we recommend consulting them in advance to avoid surprises.


❤️✨ Your Comfort, Our Priority
Should you have questions about your order’s journey or need reassurance along the way, our flock is always here to help. Reach out to our customer support team, and we’ll do everything in our power to ensure your WoolFureverPals arrives safely and joyfully.


May every shipment carry the warmth of anticipation and the magic of reunion.
🌿✨


Need Help?
Contact us at WoolFureverPals@gmail.com—we’re here to weave solutions for you.

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